ProAction Networks
Cisco Voice and Data for the SMB

Cisco Unified Communications Manager Express - Formerly CallManager Express

The Cisco Unified Communications Manager Express (CUCME) is an integrated call-processing solution - otherwise generally known as an IP telephone system! CUCME -formerly Cisco Unified CallManager Express (CUCE) and Cisco CallManager Express (CME), is a Cisco IOS based IP-PBX for small medium business, enterprise branch office and commercial customers.

The CUCME is not native to any particular platform, and can be found on many mid-range Integrated Services Routers (ISRs) such as the 28xx range, as well as specific hardware, such as the UC520 and UC540 platforms - each of which have a number of other voice-specific features integrated onto the mainboard (including analogue and digital lines, analogue extensions, trunk cards and wireless).

Cisco CME and CUCME

Cisco Unified Communications Manager Express provides a rich set of call control and voice application features. It supports Cisco IP phones using Skinny Client Control Protocol (SCCP) and Session Initiation Protocol (SIP). Call Manager Express also provides a rich set of traditional PSTN connectivity options using both digital (ISDN2e Basic Rate, ISDN30 Primary Rate), analogue lines and VoIP trunks (SIP).

The Cisco Unified Communications Manager Express is ideally suited to environments with between 10 and 120 end users (which may include wireless phones, desk phones, softphones or analogue POTS phones) and can easily provide call processing for small to medium sized environments.

 

Install, Support and Optimise!


ProAction Networks - A Cisco Select Certified Partner and voice specialist provide the highest level of qualified assurance for your Cisco Unified Communications Manager Express. Whether your interest in the CUCME is within a new project, an existing system or anything in-between, ProAction Networks can give you the support and assurance for a smooth install, assured support and response or a well-rounded opinion.

 

All our engineers are Cisco CCNA certified, or more!


We can acquire the right hardware, licensing and upgrades for you at the right price - either new or refurbished. ProAction Networks also ensure they are installed and maintained to the highest standards. ProAction Networks excel at adding value - and integrating services. For instance, we can provide you with cost-effective SIP trunks - nationwide local number ranges, combined with Non Geographic numbers which are piped into as many trunks, or lines as you like - over a regular broadband or otherwise data circuit. Remote Working, Wireless Coverage, Secure Firewalls and simple administration are just a few elements that are all taken care of by us.
 
We are Here to Help!

ProAction Networks can provide emergency support for:

 

  • Computer Workstations
  • Network Servers
  • Wired or Wireless Network
  • VPN, Internet Connection or Data Link
  • Business Telephone System
  • Website, Email Services, FTP, SSL and so on

 

ProAction Networks also provide contractual support which businesses pay annually for 24 hour support and extended warranty on hardware.

Keep Calm and Carry On

 

We have a variety of references available from businesses across the UK and America.
 
Based in Milton Keynes

ProAction Networks is a Milton Keynes technology company. We are proud to help a variety of businesses and organisations with their web, IT and telephone systems. ProAction Networks are a Cisco Select Partner - with engineers at least CCNA or above and became a Microsoft Partner in 2008.

Internet

Also in 2008, ProAction Networks partnered with an international ISP and Web Host - with access to four datacentres across the UK. Besides providing webspace, email systems, SIP trunking and non-geographic numbers, ProAction Networks also provide corporate asset management and certified data destruction.

Besides IT support, ProAction Networks work to generate interest, broadcast a message or improve a presence through to companies and organisations of hundreds of people and spread across the globe. Last Year, we worked with a large software company to help reorganise their operations in the United States. ProAction Networks worked with the UK administrative and technical management teams to upgrade and integrate the customer service facilities in the US and integrate them with the overall management and goals of the UK.

This included operating systems upgrade for their business telephony (an NEC 2000IPS) and the installation of advanced call centre services, reporting and supervisor/agent software. The geographical barriers were broken down and service improved by the teams either side of the Atlantic being able to work and understand one another, and support each other when necessary.
 
NEC 2000 IPS PBX Support

ProAction Networks are happily the UK's brightest and quickest technical and warranty support providers for the NEC 2000 IPS!

The NEC 2000 IPS business telephone system is one of the UK’s most reliable and resilient phone systems. Not only is it reliable, but a true combined IP and TDM (traditional) phone system. The NEC 2000 IPS has supported VoIP telephones and multi-system IP linkage since 2001 and has grown with the technologies surrounding VoIP to bring you assured IP and traditional telephone infrastructure.

NEC 2000 IPS Support UK

Your NEC 2000 IPS might otherwise be labelled as a white Philips Sopho IPS, the NEC NEAX 7400 or the NEC 7400 IVS. The NEC 2000 IPS supports around one thousand extensions and can be distributed using a wide area network infrastructure over 31 separate geographic locations! Having said that...the NEC 2000 IPS can be a bit of a pig to administer (no getting around that, for those out there who have to!). We all love to hate the MatWorX administration tool and a combination of clunky GUIs and a command line interface called MOC.

For the NEC 2000 IPS and Zeacom Server, ProAction Networks have over 16 years installation, project support and technical support prowess waiting in the wings for you! We provide the most competitive pricing in warranty support, time-and-materials support or indeed whatever you need!
 

 

ProAction Networks is a technology company based in Milton Keynes, Buckinghamshire. We provide outstanding IT systems & infrastructure support, recover faulty or failing systems & computers and solve your technology problems. We are a happy, helping hand with whatever baffles, bothers or eludes you and your technology concerns.

We provide consultative services in business technology - particularly when it comes to telecommunications, information technology and getting the most from web services. We specialise in small businesses who are looking to achieve the smartest results from a limited budget.

We are a fully accredited Cisco and Microsoft Partner - fully able to help with your Network, Server, Computer, Phone System and Web Presence.

 

Our key values are:

  • Collaboration - We believe everyone has something to contribute, no matter what their expertise - and we will try to harness your ideas to help you in the best possible way! Maybe you need just a nudge in the right direction, an entire solution or a little bit of both. We are here to help!
  • Professional Delivery - We strive to bring the best service delivery, from what you would expect from the infrastructure and experience of a large enterprise organisation, but with the personal touch of a small, young enterprise.
  • Innovation - We aim to think out of the box. We help you identify the alternatives, add our best opinion and help you move forward. With a wide array of backgrounds - in internet, business telecommunications, information technology and design - we can throw it all into the pot! When you have been told 'it cannot be done', ProAction Networks can do it!
  • Openness - We will tell you when we don't know, when we are wrong and when we believe we are right.
  • Mutual Dependancy - Hey! We would not be here if it not for happy customers! We like to reflect that in our work and make all our customers feel that could not live without them!

 

If you need a website, you are having a problem with your computers or computer network or need some help with your telephone system, then you have come to the right place!

If you like our website then please get in touch! We have lots of online examples you can view as a starting point and then fine tune them to your absolute perfection! With prices from just £150 for a complete website and 1 year unlimited hosting with email, you truly cannot go wrong! All our websites are completely manageable by the customer - you can log on from anywhere with an internet connection and modify, update, add and remove to your heart's content. Our sites are completely dynamic and conform to all the latest standards.

 
 

Computer Problems?

Smarter Technology

Better Web Presence

Cisco Network and Voice

NEC 2000IPS, XN120 & SV8100